Showroom Memberships are Changing on 31st March 2025
We’re excited to announce updates to our membership schemes that will provide you with even more value and flexibility. As part of this transition, our current points system will be retired on 31st March 2025.
Scroll down for answers to some key questions about memberships. If you have any further questions, please don't hesitate to contact [email protected].
Download a PDF print out of our FAQs here.
What happens to my unused points?
- All points will expire on 31st March 2025.
- You can redeem points for vouchers (valid for a year) or use them for tickets, food, or drinks before this date.
- If you don’t redeem your points, their value will be donated to Showroom Cinema’s charitable work, supporting independent film and inclusive screenings.
Can I still earn points until the deadline ?
Yes, you will earn points on purchases made with your My Showroom, Showroom Membership, or CINE 26 card until 31st March 2025.
Can I exchange my points for vouchers or gift them to charity?
Yes, points can be redeemed for gift vouchers, which must be used within one year of issue. Alternatively, you can donate the value of your points to support our charitable work.
What’s replacing the points system?
While there won’t be a direct replacement for the points system, our new memberships will be better than ever! They’re designed with your feedback in mind, offering even more perks, flexibility, and ways to save on your cinema experience. Stay tuned for the full announcement soon.
Will my membership be automatically transferred to the new scheme?
- Paid Memberships: If you have a membership valid on 31st March 2025, it will remain active until it expires. Once it expires, you will need to choose one of the new membership schemes, as the current schemes will no longer be available.
- Free Memberships (e.g., CINE 26): These will be automatically transferred to the new system and will remain unchanged.
Can I use points for online purchases?
No, points cannot be redeemed for online purchases. They can only be used in person at the Box Office or Café Bar.
Why should I be excited about the new memberships?
The new memberships will offer:
- More savings on tickets, food, and drinks.
- Greater flexibility to suit your cinema-going habits.
- Exclusive perks, including special offers, free birthday tickets, and more.
How can I provide feedback about the new membership schemes?
We value your input! Please email [email protected] with your feedback or suggestions for the new system.
Support Us
We welcome your support. Find out how you can help us >
Showroom Membership
Show us some love by joining our club >