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Operations Manager

Salary: £31,000 per annum

An exciting opportunity has arisen to join Showroom Workstation as a key member of the Senior Management Team. We require an exceptional Operations Manager, someone who can work flexibly, with an entrepreneurial attitude and who has solid experience of managing and motivating staff to deliver exceptional customer service.

We’re looking for someone who is skilled in task and organisational management and who has a clear understanding of the Showroom Workstation’s role in Sheffield as a cultural venue and creative business centre.

The Operations Manager has responsibility for the front line customer service face of the organisation as well as delivering high quality events for the business community, overseeing the kitchen, bar, cinema front of house, cinema kiosk and conferencing operations.

If successful, you’ll be expected to deliver operations of the highest quality, driving sales and profitability for the organisation.

We welcome applications from someone who relishes a challenge; can create and develop business opportunities; who is a natural and welcoming host; who can support our ambitions for expanding our ever-improving food offer, and, ultimately who can ensure the smooth running of a much loved Independent Cinema.

Please note that we cannot consider CVs – we only shortlist from our completed application form.

The post involves the sale of alcohol so applicants must be 18 or over.

Download the application pack including Job Description here

Or contact our Reception Team:

reception@showroomworkstation.org.uk  Tel: 0114 2796511

Closing Date for completed applications is 12 noon on Monday 20th April 2015

Interviews will be held on Thursday 23rd April 2015

DUTY MANAGER

SALARY: £17,425 PER ANNUM


Showroom / Workstation is an integrated media arts complex operating a café/bar, conference and events facilities, four-screen cinema and creative industries managed workspace. We are seeking a flexible and enthusiastic Duty Manager with experience of managing and motivating customer service staff and of dealing with the general public on a regular basis in a public venue.

This post holder will have operational responsibility for the entire Front of House at the cinema and café/bar and events held in the Workstation. This will include all matters relating to quality of customer service, public safety, staffing and purchasing. The post holder will also be responsible for supervising the operational delivery of events, festivals and conferences. The post holder will work as part of a team of three Duty managers and three Assistant Duty Managers. The post has specific responsibilities to lead on matters relating to the café and bar operation.

Please note this role involves the sale of alcohol meaning that applicants must be 18 or over.

Please note that we cannot consider CVs; you must apply by completing the application form contained within the job pack.

For more information and application form please download the job pack here.  

or contact our Reception Team:

reception@showroomworkstation.org.uk

0114 2796511

Closing Date for completed applications is Monday 27th April (applications must be handed, emailed or posted to the Workstation reception desk)

Interviews will be held on Thursday 30th April.


RECEPTIONIST

Salary: £14,200 pa, pro rata to contracted hours (salary based on 37 hours) Contracted hours: 35 per week

We are currently seeking a professional Receptionist, with excellent customer service skills, to work in the vibrant and creative atmosphere of Showroom / Workstation. Showroom / Workstation is an integrated media arts complex operating a café/bar, conference and events facilities, four-screen cinema and creative industries managed workspace.

The successful candidate will work as part of a team (of two) and will be responsible for the day to day running of the reception area, to always give first priority in ensuring that telephone calls are answered promptly and to operate the switch board on behalf of the Showroom Workstation and our tenants. You will open, record and distribute all incoming post, collect and frank outgoing mail, be responsible for central stationery orders within all departments of the company, to deal with standard telephone written and email enquiries as appropriate and assist the Workstation Manager and administration team with data inputting and logging systems. You will also be responsible for internal bookings for meeting rooms and liaising with the Sales Manager and the Operations Manager in ensuring that conference rooms are appropriately equipped for clients.

Ability to keep calm whilst under pressure, working to tight deadlines and proficient numeracy and Excel skills, along with other standard Microsoft packages, are essential. A passion for offering exceptional customer service with a can do attitude are also essential.

Please note that we cannot consider CVs and all applications must be made by completion of our application form contained within our job pack.

Download more information and an application pack here

You can also call 0114 2796511 and ask for a job pack to be sent to you, or call in and collect one from us.

The closing date for completed applications is Monday 27th April 2015 at 12 noon

Interviews will take place on Friday 1st May 2015


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