reserves the right to refuse admission and the right to require a customer to
leave the premises without giving a refund.
At all times we will endeavour
to ensure that performances will take place in accordance with the advertised
programme. However, we reserve the right to cancel a performance, substitute an
alternative film or vary the time of an exhibition if forced to do so by
circumstances beyond our control.
If a performance is
cancelled or its timing changed substantially, the Showroom’s liability will be
restricted, at its discretion, to the refund of the cost of the ticket or the
issue of a replacement ticket for the same film on an alternative occasion.
Purchasers of tickets
must observe the conditions of the British Board of Film Classification
Certificate for the film being shown. The Management has a legal obligation to
refuse admission to any person, who in the opinion of the Duty Manager, is
under the minimum age required for "15", or "18"
Certificate films (including children in arms). Proof of age may be required in
Children under the age of
12 are not admitted after 7pm unless accompanied by a parent or guardian.
Babes in arms under the
age of 1 year are admitted to "U", "PG" and “12A” films on
the understanding that they will be asked to leave the auditorium should they
cause disturbance to other customers. Proof of the child’s age is required
(birth certificate). Weekly Kino Bambino screenings are specifically for
parents / guardians with babes in arms and may include films rated “15”.
Reduced prices for
children under 15 years apply to "U", "PG" and "12A"
Certificate films only.
Concession tickets are
available for students, children under 15, senior citizens and claimants for
benefits. Proof of status and identity will be required.
Tickets cannot be
exchanged or money refunded, other than in exceptional circumstances at the
discretion of the Duty Manager. For online bookings, once tickets have been purchased we are unable to cancel the order.
It is not permitted to
use sound and video recording equipment, cameras or mobile telephones in any of
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